CONTACT AKKUNO

Support on Telegram.

All AKKUNO support is provided through Telegram. Contact us for help choosing an account, placing an order, receiving your product or requesting a warranty replacement.

Reach us on Telegram

@akkuno_supp

Open a chat with support and describe your question. You do not need to sign in to the website to contact us.

Open Telegram

Support hours

09:00–22:00 · Every day, including weekends

Time zone: UTC+2 in winter / UTC+3 in summer.

You can message us at any time. Messages sent outside our hours will be answered during working hours.

What to include in your message

To help us resolve your question faster, include the relevant information in one message:

Order number, if your question concerns a purchase. You can find it in order history.
Describe your question: which product you are interested in or the step where a problem occurred.
Error screenshot and, for a warranty request, a verification recording that meets store rules.

For help choosing a product, send its page link. If a problem occurs after purchase, report it as soon as you discover it.